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Amkor Technology

Enabling The Future

The Technical Program Manager (TPM) works with a team of program managers in conjunction with the account manager and customer service team in all technical aspects of the customer engagement. The TPM is responsible for first-level technical support of the customer, aids in the development of account strategy, and provides critical feedback on Amkor’s ability to align to customer needs. These activities can include technical Q&A, design generation, implementation of change notices, audit preparation and participation, resolution of technical issues, technical presentations and factory visits with the customer. Amkor is seeking a qualified individual to join the team in San Jose, CA.

  • Act as the technical point of contact for the assigned customer accounts
  • Guide customer packaging strategies to align with lowest cost; and best performance products to ensure customer product success in their market
  • Guide Amkor materials and package development roadmaps of generation products based on customer needs and requirements
  • Attend and drive subcon meetings where Amkor technology or product development/NPI is reviewed
  • Create and deliver assembly technology presentations
  • Coordinate customer visits for periodic Technical Review Meetings
  • Manage new product introductions (NPI) with Amkor factory teams
  • Initiate customer designs and follow-up (does not include design development)
  • Drive orders for tooling and substrates, etc. to ensure timely execution of NPIs of new designs
  • Resolve technical issues in the areas of packaging, processing, materials and enable faster and more responsive communication between customer and Amkor factory teams
  • Create and analyze DOEs to support customer data gathering needs on new products and simultaneously balancing Amkor resources
  • Customer Quality Support (drive & manage preparation and execution of audits, PCN, 8D follow-up)
  • Contribute to strategic customer positioning and technical alignment

QUALIFICATIONS:

  • Bachelor’s Degree in Engineering, or related technical field such as Materials Science
  • The Technical Program Manager (TPM) should be knowledgeable in the processes, materials, and applications for semiconductor packaging. A minimum of 10 years of relevant work experience is required
  • The ideal candidate needs to be able to work with the customer on a daily basis; experience with problem solving and must possess excellent program management skills
  • Demonstrated ability to communicate in both large and small groups with excellent presentation skills
  • Must be flexible to work within both US and Asian business hours
  • Must be self-driven and show initiative and excellent follow-up on active programs with multiple customers
  • Proficiency with MS Office Suite (Excel, Word, and PowerPoint) is required
  • Proficiency with SPC, DOE, FMEA
  • Must be proficient in communicating in English
  • Fluency in the Korean or Chinese language is highly desirable