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ANSYS

SUMMARY
The (Senior) Application Engineer is responsible for leveraging expert-level engineering knowledge and relationships to support regional accounts with significant impact on software revenue. He also helps customers to solve complex structural engineering problems. Applications are varied and include strength analysis, vibrations, thermal, kinematics as well as rapid dynamics and that for any industry. This role provides technical pre-sales support throughout the entire sales process, post-sales support to customers and includes active participation to consulting projects. The ability to research problems and find solutions to wide variety of problems is paramount. Position is a key member of a positive, dynamic team of engineers committed to solving complex customer issues.

RESPONSIBILITIES
Lead in coordinating and executing all technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
Work independently to analyze technical needs, requirements, and state of a customers’ current infrastructure, operations, and engineering workflows
Create and demonstrate simulation solutions to streamline customer workflows, in support of the software sales process; sales cycle/process will be broad and complex in nature
Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of large scope, complex problems, in order to improve customers’ productivity and satisfaction with ANSYS products
Personally own the customer support experience, practice active listening skills and respond positively to situations requiring cooperation, courtesy and tact
Collaborate with product development to improve ANSYS products and the customers’ experience using these products
Participate in internal corporate initiatives to further enhance the solution suites, presales/sales enablement and professional growth; actively participate in the development and mentoring of team members
Instruct intermediate and/or advanced training classes on the usage of ANSYS simulation products
Create elegant and useful solutions to solve complex problems by working across various teams and understanding the needs of our customers
Other duties as assigned

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