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KLA

– Perform installation of semiconductor capital equipment at customer sites locally and worldwide while ensuring the systems meet specified performance specifications.
– Activities during installation includes but not limited to setup, alignment, calibration, troubleshooting, diagnosing and repairing of highly complex capital equipment.
– Understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems related to the assigned system.
– Must successfully complete required and ongoing technical training to acquire a thorough knowledge of company equipment; including installation procedures and the application of diagnostic techniques and practical application of service aids.
– Prepare field service reports and daily passdowns on Installation progress and non-conformances.
– Contribute to post-activity Quality feedback initiative and improvement.
– Execute documented procedures, exercises judgment within defined procedures and recommend changes to existing process and procedures when needed.
– Represent the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities.
– Obtain all necessary  domestic and international travel documents and manage their personal lives to be ready to travel overseas for extended period
– Manage personal finances to prevent disruption to scheduled activities – even when traveling for extended periods.

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