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KLA

New and sustaining product service engineering.  Serves as the central technical resource / interface with design engineering, manufacturing, technical support, installation, quality, marketing and field as the product(s) move through the Product Life Cycle. Will be fully integrated and working directly with aforementioned teams to incorporate value added serviceability, reliability and service business practice improvements into product design.  Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and  improve short and long term product service revenue performance. Involvement lasts throughout all stages of a product’s lifecycle to ensure system level product performance is continuously tracked and meets established specification . Drives continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training.

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