The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.


The GSS Engineering team is looking for a self-motivated, creative, and results-oriented Optical Engineer to develop and support teams resolving issues and ensuring optical performance of laser subsystems.  These systems consist of state-of-the-art components and modules, such as LEDs, optical fibers, detectors, beam shaping sub-systems, lens systems, and control systems.  This role requires close interaction with KLA development and manufacturing teams located in California and Singapore and may require travel up to 25%.  The successful candidate will have a deep technical understanding of laser and optical systems along with strong communication skills both oral and written.  They will also be comfortable taking the initiative in identifying and proposing solutions for potential issues that could impact the product success. This includes both anticipating problems through analysis of technical and non-technical trends during prototype evaluations, providing direction to development teams for further improvement, and advocating for customer and service needs.  We are looking for candidates who have intellectual curiosity, are natural problem solvers, work well with others, possess a desire to grow, and have the ability to communicate across multiple groups.


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