As a product engineer, you will be actively engaged in the New Product Introduction process for our advanced broadband plasma systems for defect inspection of patterned semiconductor wafers covering multiple aspects of product development and service readiness. This includes driving serviceability requirements for various system and subsystems.  The engineer must possess strong sense of purpose and be self-driven to continually improve self, others, and processes. Future serviceability improvements include cost of service reductions, operational efficiency, creating new technologies and ideas, and new structures and ways of servicing the systems. Work requires interaction with many disciplines as the product engineer plays the central role in the serviceability product development throughout different phases. Strong oral and written communication skills are required.   Some travel might be required. We are looking for candidates who are seeking professional growth and can demonstrate leadership attributes.

This position will be focused on both Optical and Systems Engineer disciplines.  Your responsibilities will include the following:

Assisting/participating in building and maintaining optical and opto-mechanical test benches & prototype systems for development and testing of new subsystems.
Collaborate with systems and design engineers to develop and execute test plans, collect and analyze test data, and synthesize results to help make decisions for product designs and specifications. Will be responsible for documenting results and tracking behavior to understand subsystem performance, serviceability, and reliability for both in-house and fielded systems.
Develop and review tooling and procedures to build, maintain and troubleshoot complex optics and opto-mechanical/ electrical subsystems as well as the entire wafer inspection system.
Gain a systems-engineering level knowledge of highly complex, leading edge wafer inspection systems by working with design engineers during the development process.
Implement and track progress of the new product introduction process. This will include cost of service analysis and modeling, FRU parts characterization, diagnostic improvements, software feature requirements development, training plan, stocking plan and documentation plan.
Manage beta support of product release and continuous improvement plans. Be able to set up beta and ensure good planning for success. During beta track performance, investigate issues and determine root cause. Provide both feedback and updates to engineering on progress and ensure all issues are driven to closure.
Help develop and document maintenance, troubleshooting, and part replacement procedures.
Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations.
Support internal and external customers in the operation, installation, upgrade, diagnosis, repair and application of semiconductor wafer inspection systems.
Respond to situations where first-line support has failed to resolve problems by providing written plans of action by e-mail or hands-on assistance at customer sites in the US, Asia, and Europe.
Train tech support personnel and others and assist in developing training materials.
Act as a two-way conduit for information transfer between the engineers who are responsible for designing our products and field service teams who are responsible for product maintenance and support.
The person who will thrive in this job is interested in technology, human factors, and business, is motivated by helping others succeed and by driving improvements, and enjoys communicating and building working relationships.

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