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Lam Research

Job Responsibilities
Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems.
Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges.
Key field support role for Beta sites, evals or first in fab installations.
Field owner to drive and resolve process/system for related escalations and quality investigations.
Setup and complete experiments, collect data, generate and analyze reports for both internal and external distribution and provide recommendations. Develop processes for new applications at customer sites on existing Lam equipment.
Define roadmaps to meet requirements, goals and milestones for new technology process supporting existing processes, correcting process deviations through root cause analysis.
Develop new or modified processes, define best known method process recipes, and work closely with the hardware engineering team to define chamber requirements and characterize hardware designs that meet customer performance requirements.
Design statistical experiments and analyze results to optimize device architecture and/or process modules to ensure the identification and resolution of process and defect issues and communicate results across the organization.
Deliver robust solutions to development needs in conjunction with development engineering groups.
Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Present technical and marketing materials to a high standard.
Any other duties as assigned by the immediate supervisor.

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