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Lam Research

Cross-functional leader of the quality business process health, execution, and efficiency between the customer, field, and factory resources.  Serves as the central resource and escalation point where guidance and/or conflict resolution is required to achieve efficient operational execution while delivering on quality objectives.  Recognized as the Subject Matter Expert (SME) for all facets of the quality business process end to end and partners with the factory and field in discovery of opportunities for business process and system improvements. Collaborates with product management on defining and validating business requirements and ensuring the effectiveness of programs and change management.

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