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Lam Research

Job Responsibilities
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.
Other Job Responsibilities
Be familiar with failure analysis, process development, application flows, particle contamination, material issues, system interconnects, software and controls, and customer points-of-view
Coordinate with other groups and organizations for design, process, test, reliability and manufacturing to solve product issues and production problems
Be a key contributor in design reviews with cross-functional teams (CFT) and stake holder to coordinate development and qualification activities
Be a lead advocate for your product across company organizations
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