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Onto Innovation

Job functions mainly include the following areas :

Support the Intel D1D Account activity in Hillsboro, OR
Proficient user of data analysis tools for a given product
Responsible for individual recipes deployment at customer site and issue resolving
Perform experiments to characterize tool/subcomponent performance;
Establish and broaden the customer base with superior service by resolving their complex technical issues and managing escalations of those issues;
Work with onsite field service engineers and application engineers to ensure the smooth operation of cutting edge optical metrology instruments;
Provide application recipe support and training to customers directly;
Use statistics and Pareto to identify weakness and improve tool quality
Contribute to the generation new content and/or increase knowledge base through documentation of best-known methods, white papers, and/or engineering action requests

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