Onto Innovation

The successful candidate will have a deep understanding of the Semiconductor family of products, tools, and platforms. They will clearly articulate support decisions, findings, and field service plans of action. The ideal candidate is a highly motivated and creative individual who is ready to contribute to Onto Innovation success.

Provide expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at customer sites
Develop and effectively communicate with internal and external customers on plans of action and results
Drive improvement in the support structure of existing products with documentation revision and development, feedback of quality issues discovered in the field to design engineers
Provide on the job training to Field Service Engineers
Provide Field Service input to New Product Development through design reviews and testing
Provide support of documentation development and qualification criteria during New Product Introduction
Provide occasional support of field service activities in a field service engineer capacity
Must be able to remain in a stationary position for lengthy periods of time
Constantly positions self to access serviceable areas in a cleanroom environment
Frequently moves components or diagnostic equipment weighing up to 50 pounds in a cleanroom environment

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