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Requirements

Minimum 5 years’ experience in Project or Program Management in a high-tech industry
High-Level management and leadership skills
Ability to schedule and manage multi-tasks efficiently and effectively
Strong conflict resolution and problem-solving skills
Risk management
Strong written and verbal communication skills
Experience in high-tech industry with direct product development, program management, or project management
Bachelor’s degree or equivalent, PMP certification a plus
Experience and comfort in a start-up environment
This position requires infrequent domestic and international travel
All prospective employees must pass background checks

Responsibilities

Works closely together with Sales, Field Applications Engineers and senior management across time zones and focuses on customer success
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
Establishes productive, professional relationships with key personnel in assigned customer accounts
Proactively assesses, clarifies, and validates customer needs on an ongoing basis
Maximize proteanTecs’ opportunity while providing value added solutions to assigned accounts
Manage day to day project planning and management activities
Initiate, Schedule, and conduct routine project meetings and follow-ups with relevant team members including FAE, Business Development, Marketing and Sales, and R&D
Develop project tracking documents, communications, and presentations
Help drive timely customer deliverables