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Synopsys

Job Description and Requirements

“Provides technical and engineering insight and direction to support and improve usability, applicability and adoption of products, platforms and solutions to meet customer business needs.

Diagnoses, troubleshoots and resolves complex technical issues on customer installations; deploys and trains customers on new implementations and capabilities

Reviews and analyzes feedback on product and solutions performance from customers and other application partners;  works directly with Research and Development (R&D) to develop and implement technical roadmap, specifications and validation for improvements and enhancements.

Partners with customer technical leaders and Sales to identify business challenges, develop effective technical solutions for new accounts and increase utilization and retention of products on current accounts.

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