- Execute projects for product development/improvement, product quality, and customer support.
- Establishes and maintains lines of communication with HW engineering and SW development on design, reliability, to solve product issues and production problems.
- Ensure suppliers’ quality performance for consistent and reliable products.
- Conduct design reviews with cross-functional teams (CFT) and stakeholders to establish requirements and assure proper resourcing for tool installs, field upgrades. Contribute to design reviews to resolve hardware escalations.
- Generate and release installation, maintenance, and upgrade procedures for new and existing hardware.
- Involve in customer installation and training programs.
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