Senior Application Engineer – Optics

Key Duties and Responsibilities

• Apply engineering expertise and knowledge of optics and photonics engineering to provide the highest level of technical support to customers and channel partners, ensuring high-quality, timely service that enhances customer satisfaction and productivity.

• Own customer problems and proactively engage with selected accounts to provide comprehensive solutions. Work independently and contribute to all technical activities throughout the sales opportunity lifecycle. Interact with customers to understand their business needs, product design requirements, and engineering workflows, and articulate Ansys’ value proposition.

• Instruct introductory, intermediate, and/or advanced training classes. Scope and deliver professional services for projects, which may include collaboration with other field engineers across various disciplines.

• Gather customer requirements and market trends to support the improvement of Ansys software. Collaborate with the Ansys product development team to translate customer needs into new product capabilities. Test new releases on real-world industrial problems.

• Participate in internal corporate initiatives to share knowledge and establish best practices both within and across disciplines.

• Develop simulation best practices, solutions, and FAQs for the knowledge base.

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