Why You’ll Love Working Here:
- Strong track record of providing an inclusive culture of belonging and empowerment in an entrepreneurial environment.
- We pay 100% of the Health, Dental & Vision premiums for the employee; 80% for the employee’s family. Additionally, we offer PTO (17 days for the 1st 5 years of employment) & up to 10 company paid holidays.
- Nurture your personal & professional growth by taking advantage of our comprehensive learning and developmental resources.
What You’ll Be Doing:
Supplyframe, a Siemens company, is an innovative and rapidly growing leader in the electronics component industry. We are seeking an experienced mid-level IT Support Specialist. This person should be self-driven, eager to learn and ready to adapt to our growing company and IT team. Responsibilities include day-to-day field support for all the IT needs of a globally distributed corporate workforce, primarily supporting Apple computers and applications, employee account management, mobile device management, security, and networking.
- Support our growing IT needs, specifically with Apple laptops/devices
- Employee account management for a wide array of applications
- Mobile device management, inventory, and security
- Support the needs of the global workforce in connectivity requirements
- Be on call to troubleshoot and resolve IT/network-related incidents
- Potential domestic or international travel
- Learn, grow and develop your skills
We provide a supportive environment to help you develop and advance your skills. We also offer opportunities to attend work related learning conferences!
Who/What We Are Looking For:
- A degree is preferred and/or at least 2 years of relevant experience required
- Extensive Apple IT expertise (certifications, experience or working at Apple)
- Administrator level experience with Microsoft Office 365 and Teams
- Administrator level experience working with Google Workspaces
- Experience with Jamf or comparable mobile device management tools
- CompTIA network+, JNCIA, CCNA or any comparable network certifications/experience
- The ability to communicate effectively and manage expectations with customers of the networking infrastructure
- Demonstrate leadership and self-starter abilities as well as lateral thinking and creative problem solving
- Strong communication and interpersonal skills
- Passionate about technology, learning new skills and challenging yourself
The salary range for this position is $80,000 to $85,000 and is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education/training.
