Software Support Scenarios

Do you need support for your software? Let’s look at 3 scenarios to explore the question. Using software that is single version Using software that is developed in house Using Software as a Service. These are not the only models or cases out there but will allow us to explore some of the main factors involved. Using software that is single version: Maybe it is a pa... » read more

Making Important Choices

By Nithya Ruff Last year, my daughter was a senior in high school, very busy finalizing her college selections and completing college applications. For anyone who has gone through this recently, it is not a trivial task to select a place where you will spend the next four years, a place that will shape your future and where you will be spending a good amount of your parent’s money. This expe... » read more